
Waxman Litigation advises companies and boards on receiving and handling internal complaints. It does not represent whistleblowers or relators. The single most important thing to understand is that retaliation exposure attaches independently of whether the complaint is right. A complaint that turns out to be entirely unfounded can still produce a valid retaliation claim if the company’s response to the complainant was adverse.
Waxman Litigation conducts and advises on investigations for companies and their boards. Seth B. Waxman spent 13 years as an Assistant United States Attorney in the District of Columbia, roughly eight of them on fraud and public corruption.
Two separate questions, and companies conflate them
| Question | What it turns on | Who decides |
|---|---|---|
| Is the complaint correct? | The facts, established by investigation | The investigation |
| Was the response to the complainant lawful? | How the company treated them afterwards | A court or agency, later |
⭐ Treating a complaint as an attack on the company is how a manageable factual question becomes a separate, and often larger, legal claim.
The False Claims Act anti-retaliation provision
(h) Relief From Retaliatory Actions.— (1) In general.— Any employee, contractor, or agent shall be entitled to all relief necessary to make that employee, contractor, or agent whole, if that employee, contractor, or agent is discharged, demoted, suspended, threatened, harassed, or in any other manner discriminated against in the terms and conditions of employment because of lawful acts done by the employee, contractor, agent or associated others in furtherance of an action under this section or other efforts to stop 1 or more violations of this subchapter. (2) Relief.— Relief under paragraph (1) shall include reinstatement with the same seniority status that employee, contractor, or agent would have had but for the discrimination, 2 times the amount of back pay, interest on the back pay, and compensation for any special damages sustained as a result of the discrimination, including litig
Note the breadth of the conduct described: discharged, demoted, suspended, threatened, harassed, or discriminated against. Informal consequences count.
Public companies: 18 U.S.C. § 1514A
(a) Whistleblower Protection for Employees of Publicly Traded Companies.— No company with a class of securities registered under section 12 of the Securities Exchange Act of 1934 ( 15 U.S.C. 78 l ), or that is required to file reports under section 15(d) of the Securities Exchange Act of 1934 ( 15 U.S.C. 78 o (d)) including any subsidiary or affiliate whose financial information is included in the consolidated financial statements of such company, or nationally recognized statistical rating organization (as defined in section 3(a) of the Securities Exchange Act of 1934 ( 15 U.S.C. 78c ), [1] or any officer, employee, contractor, subcontractor, or agent of such company or nationally recognized statistical rating organization, may discharge, demote, suspend, threaten, harass, or in any other manner discriminate against an employee in the terms and conditions of employment because of any la
Where the company has registered securities or reporting obligations, a separate federal protection applies.
Handling a complaint properly
Acknowledge it, preserve the relevant records, decide who investigates, not the person complained about, and generally not their reporting line, and separate the investigation from any employment decision about the complainant. Interview conduct carries its own limit:
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(b) Whoever knowingly uses intimidation, threatens, or corruptly persuades another person, or attempts to do so, or engages in misleading conduct toward another person, with intent to— (1) influence, delay, or prevent the testimony of any person in an official proceeding; (2) cause or induce any person to— (A) withhold testimony, or withhold a record, document, or other object, from an official proceeding; (B) alter, destroy, mutilate, or conceal an object with intent to impair the object’s integrity or availability for use in an official proceeding; (C) evade legal process summoning that person to appear as a witness, or to produce a record, document, or other object, in an official proceeding; or (D) be absent from an official proceeding to which such person has been summoned by legal process; or (3) hinder, delay, or prevent the communication to a law enforcement officer or judge of t
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Where the underlying allegation concerns claims for federal payment, the defense-side analysis is at False Claims Act defense, and a sealed qui tam action may already exist without the company knowing.
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Frequently asked questions
Does the firm represent whistleblowers?
The complaint is baseless. Can we dismiss the person?
Do we have to investigate every complaint?
Could there already be a case we do not know about?
Who should handle the complaint?
What counts as retaliation under the False Claims Act?
Why can a retaliation claim succeed even where the underlying report was wrong?
When does the deadline to bring a retaliation claim expire?
Where is a retaliation claim brought?
How should a complaint be handled so the two questions stay separate?
How much can a retaliation finding cost the company?
Sources and legal authorities
General information, not legal advice. Scope, conduct and privilege decisions turn on the specific facts and should be taken with counsel before the first interview.
Related: Internal Investigations · False Claims Act Defense · Workplace Misconduct Investigations · White-Collar Defense. Call (301) 479-8960 or use the contact page.